View Calls/Messages

Viewing and Responding to Calls


When a new call comes in to your cell phone and you don't answer, the Talk2Us desktop application will show the call as it progresses.

The call will appear as a highlighted red pane in your list of messages:

Talk2Us Application - Current Call

The call event history will show whether the caller is leaving a message.

Before or while the caller is leaving their message, you can click the reply button to type a message for them, or the talk now button to call them. These will be placed as a new call to the person calling you.


Reviewing and Responding to Messages


Talk2Us Application - Transcribed Message

As soon as the caller hangs up, the pane will turn gray; if they left a message it will appear. You can click the play button to listen to the message.

The transcription should appear within a few minutes.


Message Actions


You can click the reply button to reply with a message for them, the talk now button to call them now, the reminder button to set a callback reminder, or the trash button to delete the message. You can also click an underlined phone number to place a call to that number.

Expanding older messages


By default, only your most recent messages will load showing their full contents. Remaining messages will show up only in a brief single line:

Talk2Us Application - Compressed Message

Click any message to expand it.

Additional message topics


For more about messages, you can view the send messages, view caller info, or filter messages topics.